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  2. FAQ

FAQ

  • Is it hard to get the designs from OWN3D Pro into OBS?
  • What happens if I get a new computer?
  • What happens to my individual purchases if my Stream or Widget Pass expires?
  • If I buy individual items, can I still upgrade to a Stream Pass later?
  • I already have the Widget Pass. Why aren't the designs included?
  • Do I need an active Stream Pass to use single purchase items?
  • If I buy something now, do I have to pay for it every month?
  • Where do I find my products in OWN3D Pro after purchase?
  • I bought emotes or panels in he OWN3D Pro Store, how do I get them on my stream?
  • Can I download "Unlocked" Overlays as local files?
  • I bought a design in the OWN3D Pro Store, but there’s no download button. Did I do something wrong?
  • What is the difference between "Buy and Unlock" and "Buy and Download" in the OWN3D Pro Store?
  • How to stop the OWN3D account deletion process
  • How Do I Request My Account To Be Deleted?
  • Inactive Account Deletion
  • How can I cancel the OWN3D account deletion?
  • How to Delete Your OWN3D Account
  • OWN3D Pro Scene Builder
  • OWN3D Pro - When will Facebook and YouTube be available too?
  • OWN3D.tv Panel Extension
  • In which languages are the overlays available?
  • Where can I get panels for my designs?
  • How can I get in contact with the support?
  • How do I submit suggestions for new features?
  • How does payment work?
  • Is OWN3D legitimate?
  • Where can I find an invoice?
  • Can I cancel an order?
  • I have problems installing my design. What can I do?
  • With which streaming software can I use the designs?
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